Weekly cleaning, equipment repair and green pool recovery for homeowners across New Braunfels and Comal County. Honest pricing, reliable scheduling, and a team that knows Hill Country pools.
New Braunfels homeowners deserve a pool company that actually knows this area, this heat, and this water. Poncho’s Pool Services is a locally owned, family-run team based right here in New Braunfels, and we treat every pool we touch like it is our own. We are not a national chain or a call center. When you reach out, you get a real local person who knows your pool and gives you a straight answer.
We handle the whole picture: weekly pool service, equipment repair, green pool recovery, and new equipment installation. Whatever your pool needs, you have one trusted local team to call.
It’s easy to get started with Ponchos Pool Services.
Based right here in Comal County, not a franchise.
We know what Edwards Aquifer water does to your pool and how to protect it.
Trusted by local homeowners who count on us every week.
Cleaning, repairs, installations, and construction under one roof.
Owning a pool in the Texas Hill Country is not like owning one anywhere else, and the difference comes down to our water and our weather. The water that fills most New Braunfels pools comes through the Edwards Aquifer and Comal Springs, which makes it naturally hard and alkaline. That mineral-rich water leaves calcium scale on your tile, your plaster, and inside your equipment, and it constantly pushes your pH out of balance. Add intense Texas heat that burns through chlorine, heavy Hill Country pollen seasons, and year-round swimming, and you have a pool that needs a company who understands all of it.
That is exactly what we built Poncho’s around. We factor our local water and climate into every visit, every repair, and every recommendation, from tile cleaning and acid wash for calcium buildup to heater repair and salt system care that accounts for hard-water scale. It is the difference between a company that just cleans your pool and one that actually protects it.
Everything your pool needs, all under one roof. Whether you want reliable weekly service, a one-time repair, or a brand-new pool, our local team is ready to help.
Consistent weekly service is the best way to keep your water clean, your chemistry balanced, and your equipment running right in the Texas heat. We skim, brush, vacuum, balance your water, and inspect your equipment on a reliable schedule, then send you a report so you always know what was done. You just swim.
Need a new pump, heater, filter, or pool lighting? We install equipment from Hayward, Pentair, and Jandy, sized correctly for your pool and our local conditions, and done right the first time.
Equipment breaks down, especially in the Texas heat and hard water. We repair pumps, heaters, filters, spa systems, and more, and we carry common parts so most repairs are done in a single visit.
We also provide acid wash, green to clean, sand changes, pool automation, salt systems, spa cleaning, tile cleaning, and filter cleaning across the New Braunfels area.
Call or text us at (830) 362-0654 or fill out our quick form. We will ask a few questions about your pool and give you a straight, honest price with no runaround.
A local Poncho's technician visits your property, looks at your pool and equipment, and confirms exactly what you need. No upselling, no pressure.
Once you are set up, we handle everything. You get a consistent technician, updates whenever something needs attention, and a pool that is always ready to swim in.
Based right here in New Braunfels and Comal County, we work in this area every day. We understand how Texas heat and hard Edwards Aquifer water wear on pools and equipment, and we factor that into every service visit and repair.
We are a small, local team. When you call, you talk to someone who actually knows your pool, not a national dispatch line.
Reliability is the number one complaint homeowners have about pool companies. Your technician shows up on schedule, and you always know what was done after each visit.
We tell you what things cost before we start. If we find something during a visit, we get your approval before doing any extra work.
A pool is a big investment, and our local water is hard on it. We do not just clean your pool, we help it last, with honest recommendations on equipment, surfaces, and chemistry.
We provide pool service throughout New Braunfels and the greater Comal County area, including neighborhoods like Veramendi, Gruene, Meyer Ranch, Vintage Oaks, Oak Run, Mission Hills Ranch, Solms Landing, River Chase, and Havenwood. We also serve Canyon Lake, Spring Branch, Bulverde, Garden Ridge, Schertz, Cibolo, Seguin, San Marcos, and the surrounding communities, covering the 78130, 78132, and 78133 ZIP codes and beyond.
Not sure if we reach your neighborhood? Call or text us and we will let you know right away. See our full service area.
We started using Ponchos Pool Services a few months ago and it's made a big difference. Before, our water would get cloudy just a few days after we tried balancing it ourselves. Now the tech comes every week, skims it, brushes it, checks the equipment, and the water stays clear all the time. It's nice to not have to think about it. We just show up and swim.
We came home from a two week trip and the pool had turned completely green. I was a little embarrassed to even call, but they didn't make it a big deal. They explained what needed to happen, gave me a fair price, and had it swimmable again in just a few days. No guilt trip, just a solid fix. I'd call them again in a heartbeat if it ever happens again.
Our pump started making a really bad grinding sound on a Friday, and I figured we'd be stuck without it all weekend. I called Ponchos and they got someone out the same day. Turned out it was a worn bearing. They had the part with them, so it was fixed in one visit. The price was fair and they didn't try to sell me anything extra.
We finally decided to get a heater so we could swim later into the year. The team walked us through a few options, gave us a clear price before starting, and the install was quick and neat. No mess left behind. Now we're still swimming in October, and it honestly feels like we got a whole extra season out of the pool.
The tile around our waterline had years of buildup on it, and it made the whole pool look dirty even when the water was clean. I didn't even know tile cleaning was something they offered until I saw it on the website. One visit later and the tile looks brand new. It made a bigger difference to how the pool looks than I expected.
We’ve shared a series of our most common questions and answered them. If you need additional information or have other questions, never hesitate to reach out to us.
We serve New Braunfels and the surrounding Comal County area, including Canyon Lake, Spring Branch, Bulverde, Garden Ridge, Schertz, Cibolo, Seguin, and San Marcos.
Our Full Service includes chemical balancing, skimming, brushing, vacuuming, equipment inspections, and biannual filter cleanings.
This is our pool recovery package designed to restore green, algae-filled pools back to clean and swimmable conditions using chemicals, brushing, filter cleaning, and equipment inspections.
Our water comes through the Edwards Aquifer and is naturally hard and alkaline, which leaves calcium scale on tile, plaster, and equipment and constantly shifts your pH. Combined with intense Texas heat and heavy pollen, that makes consistent, knowledgeable care especially important here. We build our weekly service and repairs around these local conditions.
Pricing depends on your pool’s size, condition, and service needs. We offer both Chemical Only service and Full Service options, with plans tailored to fit your pool and your schedule.
Absolutely. We service and install pumps, filters, motors, automation systems, chlorinators, and more.
This includes draining the pool, chlorine washing, equipment and filter cleaning, refilling the pool, and chemical rebalancing.
No. As long as we have access to the pool and equipment, we can perform services without you needing to be present.
Call us at (830) 362-0654 or email us at jeremy@ponchospoolservices.com to request a quote or schedule an appointment.
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